Location: On-Site
Location: Huntsville, AL
Work Arrangement: On-Site with Approximately 50% Travel
Employment Type: Direct Placement
Experience Level: Senior
Clearance: Ability to Obtain and Maintain a U.S. Security Clearance Required
Position Overview
HRecruit is recruiting an experienced Senior Field Service Representative (FSR) for a direct placement opportunity in Huntsville, Alabama, supporting advanced Remote Weapons Station (RWS) systems used by U.S. military and special operations personnel.
This is a senior-level, hands-on technical role requiring extensive experience with crew-served weapons, Remote Weapons Stations, field service engineering, and military weapons system operations. The ideal candidate brings more than five years of relevant weapons systems experience, including familiarity with platforms such as the MK44, M240B, and .50 caliber weapons, along with the ability to troubleshoot, maintain, operate, and train others on complex RWS systems.
The Senior FSR will provide advanced technical support, lead resolution of complex system issues, perform field modifications and upgrades, and serve as a trusted technical resource to military customers, engineering teams, and other field service personnel.
This position is based on-site in Huntsville, with approximately 50% travel, typically involving assignments lasting two to three weeks at a time. Travel requirements may increase based on operational needs.
Key Responsibilities
- Perform field service engineering, maintenance, troubleshooting, repair, and technical support on Remote Weapons Station systems.
- Lead the resolution of complex or escalated RWS technical issues, including mechanical, electrical, and integrated system problems.
- Support the operation, testing, and firing of RWS systems and associated crew-served weapons.
- Conduct system-level testing, acceptance inspections, functional checks, engineering changes, and field modifications.
- Diagnose system malfunctions using technical documentation, diagnostic equipment, and established troubleshooting procedures.
- Provide technical training to military operators and field service personnel on RWS operation, maintenance, troubleshooting, and system capabilities.
- Lead, mentor, and provide technical oversight to other Field Service Representatives.
- Serve as a primary technical interface with military customers, engineering teams, and program management.
- Identify recurring system issues, support root-cause investigations, and recommend corrective actions or product improvements.
- Support Counter-Unmanned Aircraft Systems (C-UAS) activities, including simulation exercises, live scenarios, and operational training.
- Coordinate field service activities to support customer requirements, operational readiness, and program objectives.
- Represent the organization professionally during customer engagements, technical demonstrations, and field operations.
Required Qualifications
- Bachelor’s degree in an engineering-related discipline or at least six years of experience in a related technical field.
- More than five years of hands-on experience with military weapons systems, including crew-served weapons such as the MK44, M240B, and .50 caliber weapons.
- Four to six years of relevant experience operating, maintaining, troubleshooting, firing, or training personnel on Remote Weapons Station systems.
- Demonstrated ability to perform field service engineering on RWS or C-UAS systems.
- Strong understanding of weapons system operation, mechanical components, and integrated system functionality.
- Proven ability to troubleshoot complex mechanical and integrated systems using diagnostic tools, technical manuals, and engineering documentation.
- Experience performing system maintenance, repairs, testing, and field modifications in operational or field environments.
- Demonstrated leadership capabilities, including mentoring, coaching, or providing technical guidance to other personnel.
- Strong communication skills and the ability to work directly with military operators, customers, engineering teams, and program leadership.
- Ability to travel approximately 50%, typically for assignments lasting two to three weeks, with additional travel as operational needs require.
Preferred Qualifications
- Expert-level knowledge of Remote Weapons Stations, including multiple subsystems, configurations, and integration requirements.
- Extensive experience operating, maintaining, and troubleshooting MK44, M240B, .50 caliber, or comparable crew-served weapons systems.
- Advanced troubleshooting, root-cause analysis, and technical project leadership experience.
- Experience supporting C-UAS operations, training exercises, and system integration.
- FAA Part 107 certification or hands-on drone piloting experience.
- Experience developing C-UAS scenarios, simulation exercises, or flight cards.
- Strong technical training, presentation, mentorship, and customer engagement skills.
- Experience supporting U.S. military or special operations personnel in field environments.
Physical and Additional Requirements
- Ability to lift and carry equipment weighing up to 50 pounds.
- Ability to climb, stand, walk, bend, and perform physical tasks associated with equipment maintenance and field operations.
- Ability to work outdoors and in varying environmental and weather conditions.
- Ability to work in operational environments that may require extended periods of physical activity.
- Valid driver’s license.
- Valid, unexpired passport.
- Ability to obtain and maintain a U.S. security clearance.
- Willingness and ability to travel extensively, including multiweek assignments.
About the Opportunity
This position offers the opportunity to work directly with advanced defense systems and the military personnel who depend on them for operational readiness.
The Senior Field Service Representative will serve as both a hands-on technical expert and a leader within field service operations, helping ensure Remote Weapons Stations are properly maintained, fully functional, and supported by well-trained personnel.
The role is well suited for an experienced military weapons systems professional who understands crew-served weapons, has strong RWS or C-UAS field engineering capabilities, enjoys solving complex technical problems, and is comfortable working directly with military customers in demanding field environments.
For someone who values technical ownership, field operations, and the opportunity to mentor others while supporting mission-critical defense technology, this position offers a meaningful next step.
